Support for your social life.
Find an answer about Mesh Local, or reach out to our team.
How does Mesh Local work?
Mesh Local helps you meet people in real life around an actual plan. Answer a few questions on this website to receive local coffee invitations by text, and accept the ones that work for you. We put together a small group and send the details before you go. You can also use the app to find events and coordinate in group chats.
How much does Mesh Local cost?
The text-only signup on this website is currently free. We do not ask for payment or start a subscription when you sign up. Coffee invitations depend on available local events and groups. The app also offers Premium and one-event Mesh Local Passes for regular paid events; check the app for current pricing and what your chosen event requires.
Do I need premium to accept an invite?
You do not need Premium or a pass to create your profile through our current free text-only website signup. Some regular events in the app require Premium or a one-event pass. Your invite or event screen explains the requirements before you accept. Local invitations depend on available events and groups.
Which cities have regular Mesh Local invites?
Regular weekly invites are available only in active Mesh Local cities, and that list can change as local participation changes. The app shows what is currently available in your city. Premium members can create user-hosted Mesh Local Events in other cities, and anyone can join them for free.
What are Mesh Local Events?
Mesh Local Events are meetups created by community members with Mesh Local Premium. A host chooses the place and time, and Mesh Local helps with signups, groups, and chats. Anyone can join for free, and attendance depends on local interest.
How do I sign up for an event?
For text-only coffee invitations, sign up on this website, verify your phone number, and add a clear profile photo. Reply YES to your welcome text, then respond to a local invite when one is available. In the app, open events or invites and follow the acceptance steps. Regular Saturday coffee invitations usually arrive on Wednesday.
Does my questionnaire show on my profile?
No. Your questionnaire is used for matching and group fit. The answers do not appear on your public profile for everyone else to see.
How are groups made?
We use questionnaire answers, interests, age and life-stage context, who accepts each event, and practical event details. Software helps organize those signals, and we are also hands-on about reviewing groups so they make sense.
When will I get an invite?
For regular Saturday Mesh Local Coffee, invites usually go out on Wednesday. Your invite should also appear in the app even if a carrier text does not arrive. Invite timing for other events can vary.
When will I see my group?
Your group and event details appear when the group is revealed, usually a few hours before the event. Mesh Local gives you an in-app group chat at that point so you can get to know the group and coordinate. Member profile photos stay blurred until you check in through the app at the event.
How do I talk to my group?
Once your group is revealed, Mesh Local creates a verified in-app group chat. Use it to find one another, coordinate where to sit, and share any last-minute details.
How do I find my group at the venue?
Check the in-app group chat before you arrive. Your group can share where they are sitting or what they are wearing. Member profile photos stay blurred until you check in through the app at the event.
Can I pause my invites?
Yes. Open Profile, tap the settings gear, and choose the invite or notification settings. You can pause invites and turn them back on when you are ready.
What if I cannot attend after accepting?
Cancel in the app before the cutoff shown for your event. If the group has already been created, let your group know in the chat too. Late cancellations or no-shows may affect attendance standing.
How do I manage or cancel premium?
Open Profile, tap the settings gear, and choose Manage membership. Cancellation is handled through the store or payment provider used for the purchase, and access normally continues through the end of the current billing period.
How do I delete my account?
Open Profile, tap the settings gear, and choose Delete account. Active subscriptions should be cancelled separately. Account deletion is permanent, so the app asks you to confirm before completing it.
How do I block or report someone?
Open the person’s profile and tap the down arrow or three-dot menu. Choose Block or Report. Blocking is used to prevent future grouping where possible, and reports are reviewed by the Mesh Local team.
Will everyone in my group be my age?
Age is one of the things we consider, along with questionnaire answers and who accepts that event. The available group can affect the range, but we still want it to feel comfortable and sensible.
Why does an event say 15 spots left?
That is an availability display and is not always an exact live signup count. If the event is still available in the app, you can continue through the normal signup or acceptance flow.
How do I check in?
When check-in is available, open the event in the app and use the check-in option. Checking in helps confirm attendance and can reveal the information needed for your event or group.
What is the difference between the website and the app?
The website is useful for learning about Mesh Local and some signup flows. The mobile app has the complete experience, including invites, event details, group chats, profiles, membership, history, and verified support chat.
How do I contact Mesh Local Support?
Open Settings in the Mesh Local app and choose Help & Support. That opens the verified in-app support conversation. You can also reply to a support text from Mesh Local when SMS support is available.
When can I see my group’s profile pictures?
Profile pictures appear when your group is revealed. Before that, group details may stay hidden while matching is still being completed.
Why did I not receive an invite text?
Carrier texts occasionally do not arrive, so check the invites section in the app first. Regular invites are also limited to currently active cities. If your city is active and nothing appears, message verified support so the team can check your account.
Why can’t I see an event or group in the app?
Some event and group details stay hidden until the reveal time. If they should already be visible, fully close and reopen the app and confirm you have the latest app version. If it is still missing, send verified support a screenshot so the team can inspect the event and your signup.
How do I make sure my app is up to date?
Open the App Store or Google Play and check the Mesh Local listing for an Update button. Your installed version and device information are also shown in the app’s profile or support tools. Updating can fix display issues, but support can check the backend when an expected group or chat does not exist.
What happens if someone in my group does not show up?
Let your group know in the chat and message verified support if the missing people leave you without a workable group. Mesh Local tracks attendance and works to reduce no-shows. Support can review what happened and determine the appropriate next step for your account.
What is an attendance strike?
A strike records a late cancellation or missed event after someone accepted. It helps protect groups from repeated no-shows. One unusual situation is considered in context; verified support can review a strike if the attendance record looks wrong.
Can I bring a friend or partner?
Each person should normally have their own Mesh Local account and accept the event themselves. That gives matching the correct attendance information and makes sure they receive the group details and chat.
Will blocking someone keep us out of future groups together?
Yes, blocking is used to prevent future grouping with that person. If someone you blocked appears in a new group, message verified support because the team should review and correct the pairing.
How long do Mesh Local meetups last?
There is no required ending time. Many groups stay for about an hour, while some stay longer when everyone is having a good time. You can leave when you need to.
What happens if severe weather affects an event?
Mesh Local monitors significant weather and venue issues and will adjust or communicate changes when needed. Check the event, group chat, and recent messages before leaving. Always prioritize your safety and contact support if conditions make attendance unreasonable.
Why do I have passes I did not purchase?
Passes can come from promotions, referrals, streak rewards, refunds, or a support credit. The exact reason is account-specific. Message verified support before using an unexpected pass and the team can check its history.
What should I do if a charge or refund looks wrong?
Use verified support and include the purchase date and store or payment method, but do not send a full card number. Billing issues are reviewed personally because the correct answer depends on the transaction and purchase platform.
Can I recommend a coffee shop or venue?
Yes. Send the recommendation through verified support or the place-request option in the app. Helpful details include the venue name, city, available seating, hours, and whether it can comfortably hold a few small groups.
Text support: (608) 285-2027